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SIP Identity/Account : 8
Network Port : 2x Gigabit
USB Port : Yes
WiFi/BT Ready
PoE : Integrated
Display : 5 inch IPS color display
Local Directory : 10000 Entries
ZeroTouch Installation : Supported
The D862 is a beautifully designed entry-level device in the Snom D8xx series. Its clear design makes it ideal
for any desk. Equipped with a beautiful, 40° continuously adjustable LC display of 5” size, it offers a very
good overview, regardless of the lighting situation at the workplace. The 8 freely programmable function keys
are ideal for storing speed dials or call groups.
The Snom D862 combines advanced technology, excellent voice quality and an optimal design in one device - at
an unbeatable price. This makes the D862 a perfect entry-level device into the world of professional IP telephony.
Display and indicators
•Display
◦TFT liquid crystal display (LCD), tiltable, IPS panel, backlit
◦Display size (W x H) 110 mm x 62 mm
◦5" (127 mm) display size (diagonal)
◦Resolution 1280 x 720 Pixel
•13 LED indicators:
◦1 red call indication LED
◦1 red message waiting indication (MWI) LED
◦8 multicolour function key indication LEDs
◦3 audio key indication LEDs (1 red / 2 green)
Keypad and function keys
•39 hard keys in total
•Standard ITU telephone keypad: 12 keys with star and pound/hash key
•5-way navigation key
•4 context-sensitive function keys
•Programmable line / function keys
◦8 freely programmable line / function keys with multicolour LEDs
◦Multiple key occupancy up to 28 functions on 4 pages
•5 dedicated audio keys
◦1 mute key with red LED, 1 speakerphone key with green LED, 1 headset key with green LED, 1 volume control rocker
•5 dedicated function keys
◦1 cancel key, 1 message key with red LED, 1 transfer key, 1 hold key, 1 redial key
•Related features
◦Keyboard lock
Audio devices, codecs, and features
•Headset connectivity 3
◦USB headset via USB
◦Wired headset via RJ9-4P4C
◦Compatible wireless headset via EHS
◦DECT headset via optional DECT dongle
◦BT headset via optional Bluetooth dongle
•Corded receiver
◦HD audio
◦Hearing aid compatible (HAC)
◦Frequency range 150 Hz - 8 kHz
◦Noise cancellation
•Speakerphone mode
◦HD audio
◦Frequency range 100 Hz - 8 kHz
◦Full duplex
◦2 dedicated microphones
•Audio codecs
◦G.711 (A-law, μ-law), G.722, G.723.1, G.726, G.729, Opus
•Dual-tone multi-frequency signalling (DTMF)
◦In-band, out-of-band, SIP-INFO
•Related features
◦Comfort noise generator (CNG)
◦Voice activity detection (VAD)
◦Audio response time
◦Adaptive jitter buffer
◦Packet loss concealment (PLC)
Interfaces and connections
•D862 power options
◦Power over Ethernet (PoE), IEEE 802.3af, class 3
◦Power adapter 100 - 240 V AC / 50 - 60 Hz | 5 V DC (SELV) / 2 A / 10 W 1
•Wired interfaces
◦1 coaxial power adapter connector
◦2 RJ45-8P8C Gigabit Ethernet ports
◦1 USB 2.0 type A port for USB headsets and other accessories
◦1 RJ9-4P4C standard connector for corded receiver
◦1 RJ9-4P4C standard connector for wired headset connection
◦1 RJ12-6P6C connector for Snom EHS adapter
•Wireless interfaces
◦Bluetooth optional via USB Bluetooth dongle
◦WLAN optional via Snom USB WLAN Dongle
◦DECT optional via Snom USB DECT Dongle
•Sensors
◦Ambient light sensor
◦Hook switch sensor
Environmental conditions
Operating ambient temperature: 0 °C to 35 °C (32 °F to 95 °F)
Nonoperating temperature: - 10 °C to 45 °C (14 °F to 113 °F)
Humidity (non-condensing): 5% - 95%
Directory support and call features
•8 SIP identities / accounts
◦Up to 8 simultaneous calls
•Directory support
◦LDAP (server-based directory)
◦Local directory with up to 10,000 entries
◦Import/export phone book (CSV, XML)
◦XML phonebook support
•Outgoing call features
◦Speed dialling via function keys
◦Speed dialling via keypad: 10 numbers
◦URL dialling
◦Local dial plan
◦Redial (via dialed calls list)
◦Automatic redial on busy
◦Caller identification (CLIP)
◦Calling Line Identification Restriction (CLIR)
◦Call completion (busy/unreachable)
◦Intercom
◦Multicast paging
•Incoming call features
◦Call waiting/swapping
◦Call blocking (deny list)
◦Dynamic central blacklist check
◦Blocking of anonymous calls
◦Auto answer
◦Call diversion
◦Do Not Disturb (DND) mode
•Connected call features
◦Mute microphone
◦Hold
◦Music on hold
◦Blind call transfer
◦Attended call transfer
◦2+1 local conferencing
◦Call park / unpark
◦Client Matter Code (CMC)
•Related features
◦Call history lists of missed, received, dialed, rejected, and deflected calls
◦Extension monitoring, call pickup